This program educates you on how to create a best-in-class operations strategy that integrates the customer experience, boosts financial performance and strengthens competitive advantage. In a highly interactive and collaborative learning environment, you’ll learn how to reconfigure your operations to boost your firm’s overall performance. You’ll learn frameworks and acquire tools for making operational design decisions that can increase efficiency, mitigate risk, expand global networks and maximize value creation.
Guided by senior Kellogg faculty experts through an engaging blend of stimulating lectures, discussions and a live team simulation exercise, you’ll learn leading-edge theories and how to put them to use immediately in your organization. You’ll leave equipped to lead positive operational changes, improve your organization’s performance and strengthen your competitive position in the marketplace.
- Link your operations strategy to the customer experience and your firm’s financial performance
- Assess your operations system from the perspectives of investors and internal management
- Build operational competencies via organic growth (e.g., investing in assets whose characteristics define or enhance the internal supply chain)
- Increase operational competencies through acquisition (e.g., a global sourcing strategy or external supply chain partners)
Who Should Attend
- Senior executives who oversee strategy and operations
- High-level executives who want to improve their operational systems
- Non-operations executives who wish to increase their knowledge outside their areas of expertise
*Program faculty is subject to change
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Last updated December 24, 2020
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Legal Disputes and Arbitration Agreement Please Read This Following Clause Carefully – It May Significantly Affect Your Legal Rights, Including Your Right to File a Lawsuit in Court.
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- USD 2,600
- USD 7,550
- USD 7,500
- Classroom only