If the global COVID-19 pandemic has taught us anything, it is that none of us can predict what lies ahead. What we can foresee, however, is that as a business leader and executive, you will likely face other crises in the future. What are the lessons you can learn from previous crises? How do you prepare for a better response to future critical events? This program equips you with applicable insights and practical skills for navigating critical moments before, during and after a crisis strikes. You will go through a hands-on learning journey, grounded in disruption response theory and psychology. You will learn how to better understand and address your own cognitive biases, communicate effectively in turbulent times, restore trust with key stakeholders, draw meaningful conclusions from previous disruptive events, and prepare for potential future setbacks. Throughout the program, you will analyze crises of various origins and industries, and will prepare your own Crisis Response plan to help your organization cope in times of uncertainty and bounce back stronger in a post-crisis next normal.
Discover how to leverage agile team structures to manage a crisis successfully Reflect on your own cognitive biases and how best to address them Learn how to communicate effectively and increase trust with your stakeholders Examine previous crises encountered and plan for future events Create a Crisis Response plan for your organization
Who Should Attend
You are a business executive, manager or team leader, facing disruption and uncertainty, operating in a high-risk environment, or in a highly reactive industry, and need to navigate online and offline crisis management. Your class is individually put together through a selection process to ensure that you experience the most impactful learning with a truly diverse group of global peers. Your class will become a trusted resource, encourage your learning journey and surprise you in many unanticipated beneficial ways both during and beyond your classroom experience.
*Program faculty is subject to change
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Last updated December 24, 2020
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By engaging with Programs.Online's community, whether as a user or otherwise, you are contributing to a culture of collaboration, mutual support, and lifelong learning.
Programs.Online's Community Code of Conduct is enforced to foster a productive learning environment for you and your fellow students and alumni.The Community Code of Conduct is in place with the priority of preserving:
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- Your privacy
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- Not share content that is obscene, illicit, threatening, or discriminatory
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Inappropriate, harassing, abusive, discriminatory, derogatory, or violent comments or conduct.
Offensive comments related to gender or gender identity, sexual orientation, race, ethnicity, religion, national origin, disability or disease.
- Distributing inappropriate images:
Use of sexual, violent, graphic, or derogatory images.
Deliberate intimidation, threats of violence, violent language, or other language (e.g., comments on physical appearance), designed to intimidate, degrade, or shame another person.
- Sexual harassment:
Unwelcome sexual attention.
- Self-injury or Suicide:
Postings in any of our communities that encourage self-injury or suicide. If you or someone you know is exhibiting signs of self-injury or suicide, please find help at the Suicide Prevention Lifeline in the U.S. and Befrienders.org globally.
- Other harmful conduct:
Obscene, fraudulent, indecent, or libelous acts that defame, abuse, harass, discriminate against or threaten others.
Termination of Rights
Programs.Online respects the rights and intellectual property of others, and we ask our Users to do the same. If you believe that your product or other work has been misrepresented or used in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Programs.Online's Copyright Agent with the following information:
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- Your address, telephone number, and email address;
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- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the product, work, copyright or intellectual property owner or authorized to act on such owner's behalf; and
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Programs.Online's Copyright Agent for notices of disputes or claims of copyright or other intellectual property infringement can be reached on firstname.lastname@example.org.
Legal Disputes and Arbitration Agreement Please Read This Following Clause Carefully – It May Significantly Affect Your Legal Rights, Including Your Right to File a Lawsuit in Court.
Initial Dispute Resolution We are available by email at email@example.com to address any concerns you may have regarding these Terms or your use of the Services. Most concerns may be quickly resolved in this manner. Each of you and we agree to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration.
- USD 20,000
- Classroom only
- USD 26,578
- Classroom only
- USD 20,000
- Classroom only