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Communication Skills That Empower Your Leadership

  • Free

  • classroom only
  • Spain (Madrid) |
  • Oct, 2021 - Nov, 2021
  • Certificate

Discover how to speak powerfully and communicate effectively in a variety of contexts, capture the attention of your audience and make your body language work to your advantage.

Program Benefits

  • Learn how to successfully structure, design and deliver different types of oral presentations. 
  • Explore the role of emotional and rational intelligence as a means of persuasion. 
  • Make a memorable and lasting impact on your audience through the power of storytelling. 
  • Examine the impact of non-verbal aspects of communication: authority, energy, nervous and audience awareness.

Who Should Attend

The Develop Your Communication Skills: It's How You Tell Them!- program is designed for managers who aspire to become better communicators and develop a style that fosters commitment among team members and stake holders. Professionals who lead large teams, manage client relationships or hold customer-facing roles will find this program particularly beneficial.

Faculty

Maty Tchey
External Collaborator
Conor Neill
Lecturer of Managing People in Organizations
Yago de la Cierva
Lecturer of Managing People in Organizations

*Program faculty is subject to change

Curriculum

The “Communication Skills That Empower Your Leadership” program covers everything you’ll need to make a powerful, persuasive and impactful presentation. It outlines a step-by-step approach to brainstorming, writing, designing and delivering your talk. This approach is user-friendly and saves time. It contains real-life examples from scenarios that you will encounter on a day-today basis – presentations to clients, to executive committees, crisis situations, ceremonies etc.

This program is done in a fun and relaxed manner with the entire group sharing best practices that have worked for them, along with expert advice from the professors. Rather than talking about ephemeral and abstract notions of confidence and persuasion, we focus on practical and tangible things such as how to use your hands (above your waist but not above your shoulders), what order should you introduce your main points (the most important first and last, the weakest in the middle), when to introduce your organisation (only after you’ve shown your audience that you know who they are) etc.

Topics covered in the program:

1. How to structure interpersonal communication

2. How to look confident in front of your audience – voice, body language and eye contact

3. Managing nerves and rehearsing

4. Designing PowerPoint

5. Dealing with angry people: speaking in situations of conflict and controversy

6. Public speaking in emergencies and crises

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