• USD 2,800

  • online
  • United States (Evanston) |
  • Date not specified
  • Certificate

Is your organization experiencing growth, driving innovation or navigating disruption? If so, you’re not alone. Organizational change is inevitable in the modern business world and, for those who want to remain competitive, the ability to manage change is critical.

In this online program, you’ll learn to develop a strategy for sustainable change and gain the knowledge required to implement and oversee change initiatives while managing resistance from stakeholders. You’ll also develop the insight to maintain agility, effectively manage aversion to change, and ensure that change is sustainable through building and leading a learning-ready organization. Most participants can expect to dedicate 4-6 hours per week to watching the lectures, participating in discussions and completing exercises.

Program Benefits

  • Develop a strategic approach to change management that aligns with your organizational strategy and design
  • Gain the practical tools for implementing sustainable change in your business, while managing resistance from stakeholders
  • Understand how to build a learning-ready organization in order to remain agile and gain a strategic competitive edge
  • Learn from expert Kellogg School of Management faculty
  • Engage with an international network of like-minded professionals

Who Should Attend

  • Senior and middle managers who want to drive strategic change at a company, as well as team level
  • Decision makers who need to navigate disruption in their industry with a change management strategy
  • Professionals in change management and HR who need to implement large-scale change in an organization
  • Leaders of small businesses looking to effectively manage growth and scaling


Edward (Ned) Smith
Associate Professor of Management and Organizations, Kellogg School of Management; Associate Professor (by courtesy) of Sociology at Northwestern University

*Program faculty is subject to change


Module 1 - Formulating a Strategy for Change

Understand the importance of strategy to create change and learn to write an effective strategy statement

  • Identify the key elements of an effective strategy statement
  • Practice writing a strategy statement
  • Critique an organization's strategy statement
  • Interview with Juli Duty, Founder and Executive Director, United Sound, Inc. – "Redefining Executive Strategy"

Module 2 - Organizing for Change

Explore the importance of designing an organization effectively to manage change

  • Relate the importance of an organization's structure to its competitive advantage
  • Articulate the best approach to change an organization's design

Module 3 - Metrics and Motivating for Change

Explore how the application of metrics can create motivation for change

  • Use metrics and measurement to motivate for change
  • Analyze data to determine the alignment between an organization's strategy and structure
  • Determine how an organization should change to align its strategy and structure

Module 4 - Organizing for Execution and Innovation

Explore the use of social network structures as a way to foster execution and innovation

  • Articulate how to organize for closure versus brokerage
  • Determine whether an organization is designed for closure or brokerage
  • Analyze an organization's informal social networks and deduce whether it is structured for execution or innovation
  • Recommend changes to an organization's informal social networks to foster execution and innovation

Module 5 - Building and Leading Learning-Ready Organizations

Develop a framework for creating a learning-ready organization for a competitive advantage

  • Identify the core concepts of a learning-ready organization
  • Determine the learning-readiness of an organization
  • Apply the concept of learning-readiness to organizational alliances
  • Deduce appropriate social networks to facilitate a learning-ready organization

Module 6 - Becoming and Remaining Agile

Discover the importance of strategic and organizational agility to implementing change

  • Identify what agility is and discuss it in the context of organizational strategy
  • Indicate ways to become more agile
  • Apply tools to increase strategic and organizational agility

Module 7 - Managing Resistance to Change

Examine the hurdles to implementing change and ways to overcome them

  • Identify different types of innovation and how innovation leads to resistance
  • Determine the risks associated with stakeholder perception to disruptive innovation
  • Recommend ideas to manage resistance to change
  • Interview with Adam Galinsky, Vikram S. Pandit Professor of Business; Chair of Management Division, Columbia Business School, Columbia University – “Creating a Sense of Disruption”
  • Interview with Loran Nordgren, Associate Professor of Management & Organizations – “Managing Resistance to Change and the Importance of Persuasion”
  • Interview with Nicholas Pearce, Clinical Associate Professor of Management & Organizations – “Leadership, Purpose and Courage”

Module 8 - Making Change Sustainable

Ensure the long-term survival of your change management plan

  • Understand the difference between installing change and implementing change
  • Investigate an organization's ability to sustain change
  • Predict whether a change management plan is likely to be sustained or not
  • Interview with Sally Blount, Michael L. Nemmers Professor of Strategy – “Sustaining Change”
  • Interview with Stephen King, Adjunct Professor of Executive Education – “Forming a Culture and Using Dialogue that Sustains Change”


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