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Strategic Problem Solving

  • Free

  • online
  • Online |
  • Jan, 2022 - Jan, 2022
  • Certificate

Of all the skills needed to succeed in work and life, research shows that complex problem solving is at or near the top. But for most of us, solving difficult problems and selling the solutions doesn't come naturally. In this engaging and highly-interactive seminar we will show you how to become a better problem solver and solution seller. Based on the widely-acclaimed book "Cracked It! How to Solve Big Problems and Sell Solutions Like Top Strategy Consultants" we guide you through each step in the 4S method: from how to state, structure, and solve problems to how to sell the solutions. During the seminar, you will apply the method and toolkit to a pressing organizational problem you face. You will leave with a greatly-improved understanding of how you can create value by helping your organization crack the problems that matter the most.

Program Benefits

Understand how to overcome the cognitive biases and pitfalls of problem solving Develop the discipline and confidence to tackle difficult problems outside your expertise How to define problems using the TOSCA framework How to structure a problem How to solve problems deductively using an analytics approach An overview of design thinking Developing a persuasive report or presentation to sell the solution

Who Should Attend

This program is designed for managers, executives, engineers, and entrepreneurs who need a toolkit for innovation. Participants will learn how to provide more impactful, advanced, and sustainable solutions to complex problems in the business world.

Curriculum

State

  • The power and pitfalls of problem-solving
  • Introduction to the 4S method
  • Use TOSCA to state the problem
  • Problem statement exercise

Structure

  • Problem-structuring with issue trees
  • Problem-structuring with hypothesis pyramids
  • Problem-structuring exercise

Solve

  • Prioritize potential solutions
  • Solution prioritization exercise
  • Solution analysis planning
  • Solution analysis exercise
  • Brief foray into design thinking

Sell

  • Sell using the pyramid principle
  • Alternative pyramid constructions
  • Solution selling exercise – pitch construction

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