Last updated December 24, 2020

At Programs.Online (the 'Platform', 'we', 'us', 'our'), we respect your privacy rights.

We have created this Privacy Policy to explain how we treat the information collected and received from your use of our services (as defined in our Terms of Use or "TOU") provided through the url, https://www.programs.online. This Privacy Policy applies only to the services provided by this Platform, and we are not responsible for the practices of persons, companies, institutions, or websites (Linked Sites) that this Platform does not control, manage, or employ.

Please read this Privacy Policy as well as our TOU carefully, as they govern your use of the Programs.Online websites and applications. If you do not agree to this Privacy Policy, please do not use our services.

Programs.Online is the data controller of your information. Please see the "Contact Information" section below for additional details. Please note that if you obtain access through Sponsored Services, the third-party sponsoring your access may provide us information subject to our agreement with them and therefore the third-party sponsor may be the controller with respect to such data.

Using our services
Please understand that by providing any information to us, you acknowledge that we may collect, use, disclose and retain such information in accordance with this Privacy Policy and our TOU, and as permitted or required by law. If you do not agree with these terms, then please do not provide any information to us. You acknowledge that we might not be able to provide any services to you in the absence of this data.

What information we collect
We collect a variety of information that you provide directly to us. In general, we collect information from you through;

  • Using any of our Services, including registering for a User Account through the Website(s)
  • Signing up for email updates
  • Uploading or posting to public forums included through the Services
  • Submitting requests or questions to us via forms or email
  • Requesting customer support and technical assistance
The types of data we collect directly from you include:
  • Name, address, telephone number, and email address
  • Log-in credentials, if you register a User Account with us
  • Information about your customer service and maintenance interactions with us
  • Demographic information, such as your gender, employer details, professional details, socio-economic status, and other personal information
  • Information you provide in connection with career services, for example, salary information, job placement information, career goals, work experience, and other information
  • Information on your location and travel constraints such as requirement for a visa as well as passport or other identification information
  • Information you provide to us in connection with any application or admissions process, including, for example, educational, and work experience, prerequisite knowledge, any pre-assessment you complete, your goals, and other information
  • User-generated content you upload or post to public forums through the Services. Information needed in order to comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
  • Information from third parties about you in connection with any referral programs we may offer

Profiles and Career Services
You can choose to share additional information, such as your work experience, resume and transcript, your picture, and answers to questions about your experience, studies and work preferences, when you create a professional profile through the career services we offer through our Services. You can also share information by updating your Profile, uploading documents, or answering questions or surveys we email you or present to you through our Services. Collectively, the professional profile and the materials you provide through the career services are referred to as simply your "Profile."

Please note, that by electing to make your Profile public, you acknowledge that:
  • Your Profile and all the included information, materials, documents and pictures will be shared with, and publicly viewed by, other third parties also accessing the career services portal and the Services (including without limitation, potential employers, recruiters, other students or persons, and us)
  • Employers and other third parties accessing the career services portal can contact you via your email address (or any other contact information you have provided in your Profile)
  • You and We can share your Profile and all the included information, materials, documents and pictures with employers, recruiters or career related third parties.

Information we Collect Through Automated Means

Analytics Information
When you use our Services, we and our service providers (which are third party companies that work on our behalf) may use cookies, and similar technologies to track, collect, and aggregate certain information including, among other things, which pages of this Platform were visited, the order in which they were visited, when they were visited, the URLs from which you linked to this Platform, and which hyperlinks were 'clicked.' Collecting such information may involve logging the IP address, operating system, and browser software used by each user of this Platform. Through such information, we may be able to determine from an IP address a user's Internet Service Provider and the general geographic location (city/state) of his or her point of connectivity.

We also use or may use these technologies to help us determine and identify repeat visitors, the type of content and sites to which a user of this Platform links, the length of time each user spends at any particular area of this Platform, and the specific functionalities that users choose to use.

We use third-party web analytics services (such as, but not limited to, those of Google Analytics) on this Platform to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. We may also use third-party services, as a medium for communications, either through email, or through messages within our service(s). The use of these mediums may be subject to the terms and conditions and privacy policy for those service providers and you should carefully review those terms and conditions. For more information about our use of cookies and similar technologies, including how you can install the Google Analytics Opt-out Browser Add-on to prevent Google from using your information for analytics, or otherwise control or disable cookies, please see our Cookie Policy.

Online Advertising
We may allow third party companies, including advertising companies (such as Facebook, Google, Linkedin, Youtube, Twitter, Instagram, Quora and Bing and others) to place cookies on our website. These cookies enable such companies to track your activity across various sites where they display ads and record your activities so they can show ads that they consider relevant to you as you browse the Internet. These Cookies store information about the content you are browsing together with an identifier linked to your device or IP address. These Cookies also allow us and third parties to know whether you've seen an ad or a type of ad, and how long it has been since you've last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads. For more information about online advertising and how you can control or disable these cookies, please see our Cookie Policy.

Do Not Track Signals
Currently, we do not monitor or take any action with respect to Web browser signals or other mechanisms for the expression of choice regarding collection of information about an individual over time and across third-party web sites or online services (e.g., Web browser "do not track" signals).

Information we Collect from Social Media and Other Content Platforms
If you log-in to, or connect to, a third-party network (e.g., through a social network), or log-in to our Services, through a social network site (e.g., Facebook), you may allow us to have access to and store certain information from your social network profile. This includes your name, gender, profile picture, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings.

Referral Programs
We may offer certain Users the opportunity to refer (Referrers) their friends ("Referees") to the Site through a third-party referral program whereby both Referrers and Referees may obtain credits or other rewards through such referrals. To the extent we offer such programs, the Referrers may share information about the Referees, including email addresses for the purpose of sharing the referral offer. We may also share the Referrer's email and name with the Referee as well as provide the Referer the confirmation of the Referee's acceptance of the referral which may include Referee's email in connection with providing any such referral program.

How we Use the Information we Collect
We use your information for various purposes depending on the types of information we have collected from and about you and the specific services you use, in order to:

  • Send you information in connection with the Services
  • Respond to your communications and requests
  • Provide Services to you, such as services that you request in conjunction with online courses
  • Contact you by email, postal mail, or phone (including via SMS messages) regarding Programs.Online and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you
  • Customize the content we provide through the Services
  • Help us better understand your interests and needs, and improve the Services
  • Engage in analysis, research, and reports regarding use of the Services
  • Secure the Services
  • Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
  • Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others

Combined Information
For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

Aggregate/Anonymous Data
We may aggregate and/or anonymize any information collected through the Website so that such information can no longer be linked to you or your device ("Aggregate/Anonymous Information"). We may use Aggregate/Anonymous Information for any purpose, including without limitation for research and marketing purposes, statistical analyses of Website(s) usage, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.

How we Share and Disclose Your Information
Progams.online will share your information in the following ways:

  • Service Providers

    We provide access to or share your information with operations and maintenance contractors and other third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.

  • Educational Institutions

    If you are interested in taking a course sponsored or associated with a particular Educational Provider (e.g., such as a university), we may share information about you with the university. Information shared with Educational providers will be subject to the privacy policies and procedures of such partners.

  • Business Partners

    With your consent, Programs.Online may share information that can be used to directly connect you with third party business partners, such as companies that may be offering products or services or other opportunities that may be of interest to you.

  • Protection of Programs.Online and Others

    By using the Website, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order) or law; (b) enforce our Terms of Use, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of Programs.Online, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, compliance with applicable law, and spam/malware prevention, and similar purposes.

  • Profiles and Career Services

    Your information will be publicly accessible and further shared with our network of hiring partners, including, without limitation, demographic information (such gender), details of your Profile and other information related to your work experience and goals.

  • Related Entities and Affiliates

    We may share information with our affiliated companies that are under the common ownership or control of Programs.Online.

  • Business Transfers

    As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions, (including in contemplation of such transactions) user information may be among the transferred assets. If a portion or all of Programs.Online's assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, Programs.Online will comply with such restrictions.

  • Aggregate/Anonymous Information

    From time to time, Programs.Online may share Aggregate/Anonymous Information about use of the Services, such as, but not limited to, publishing a report on usage trends or survey results, as well graduation rates, careers studies and success rates, and other demographic information provided to us by our Students. The sharing of such data is unrestricted.

Data Subject Rights and Your Choices
You may have certain rights with respect to your information as further described in this section.

Your Legal Rights
If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the "Programs.Online Contact Information" section below at any time. Your local laws, such as in the European Union, may permit you to request that we;

  • Provide access to and/or a copy of certain information we hold about you
  • Prevent the processing of your information for direct-marketing purposes (including any direct marketing processing based on profiling)
  • Update information which is out of date or incorrect
  • Delete certain information which we are holding about you
  • Restrict the way that we process and disclose certain of your information
  • Transfer your information to a third-party provider of services
  • Revoke your consent for the processing of your information

We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation.

To the extent that you make such a request, we require certain information to help verify your request and prevent fraudulent information and removal requests. Specifically, we ask that you provide the following pieces of information;

  • Username and email address associated with your Programs.Online User Account
  • Approximate date of User Account registration
  • Information you want to view and/or request removed
  • Country of residence
  • A statement under penalty of perjury that all information in your request is truthful and that this is your User Account or that you have the authorization to make the request on behalf of the owner of the User Account.

Depending on the circumstances and the information you request, we may require additional methods of verification at our discretion.

Children's Privacy
This Platform is intended for general audiences and not for children under the age of 13. If we become aware that we have inadvertently collected "personal information" (as defined by the United States Children's Online Privacy Protection Act) from children under the age of 13 without legally-valid parental consent, we will take reasonable steps to delete it as soon as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.

International Users
Programs.Online stores information about visitors to our Website and users on servers located in the United States. By using our services, you consent to the storage of your information inside the United States. If you are using the services from outside the United States and the European Union, please know the information you submit will be transferred to and stored in servers in the United States or other countries. The data protection and other laws of the United States and/or other countries might not be as comprehensive as those in your country. By submitting your data and/or using our services, you acknowledge the transfer, storing, and processing of your information in and to the United States.

As described above, Programs.Online also may subcontract the processing of your data to, or otherwise share your data with, service providers and others in countries other than your country of residence, including the United States, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of services to you, the processing of transactions and/or the provision of support services. By providing us with your information, you acknowledge any such transfer, storage or use.

If we provide any information about you to any such non-European Union entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy. These measures include signing Standard Contractual Clauses in accordance with European Union and other data protection laws to govern the transfers of such data. For more information about these transfer mechanisms, please contact us as detailed in the "Programs.Online Contact Information" section below.

If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.

California Privacy Rights
We comply with the California Consumer Privacy Act. Your use of the website Programs.Online and its features is conditional on having agreed to the Privacy Policy and the Terms of Use.

California residents have the right to receive, once a year from Programs.Online: (a) information identifying any third-party company(ies) to whom we may have disclosed (within the previous calendar year) "personal information" (as defined by California law) for that company's direct marketing purposes; and (b) a description of the categories of personal information disclosed. If you are a California resident and wish to obtain such information, submit a request at [email protected]; when you request the information, use the phrase "California User – Information Protection Request" to help us appropriately identify your question, and include your mailing address, state of residence and email address so we can provide a response.

How we Protect Your Information
We consider the confidentiality and security of your information to be of the utmost importance. Programs.Online takes a variety of technical, administrative, and physical measures to protect your information from disclosure to or access by third parties. Please note that we do not guarantee the security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your Programs.Online account is deactivated as long as we have a legitimate purpose to do so and in accordance with applicable law.

Changes to our Privacy Policy
Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting at the top of this Privacy Policy. You will know if the Privacy Policy has changed since the last time you reviewed it by checking the "Effective Date" included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the services, you are confirming that you have read and understood the latest version of this Privacy Policy. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Programs.Online Contact Information
If you have any questions, comments, requests, or complaints about this Privacy Policy, please contact us at [email protected].